Our vision
To become the leading customer care and HR service provider in Vietnam, delivering sustainable value to our corporate partners.
Dedicated care , Sustainable connections
Your trusted partner for customer care and HR
Call center, post-loan customer care and HR recruitment for B2B companies in Vietnam.
- Always-on support and operations
- 24/7
- Core service lines
- 3
- Support channels: phone, chat, email, Zalo
- 4
- Specialised industries
- 5
A partner businesses can rely on
Sunshine Care is a professional provider of customer care and human resource services in Vietnam. With a well-trained team and modern technology, we deliver effective solutions tailored to each corporate partner.
Since our founding, Sunshine Care has built a solid foundation in B2B services, specialising in call center operations, post-loan customer care and HR recruitment.
Core values
- Dedication
- Professionalism
- Transparency
- Efficiency
These four values guide our work and every commitment we make to clients.
Building sustainable growth
Our mission
To provide complete solutions in customer service, post-loan customer care and recruitment, with outstanding quality at optimal cost.
Core services
Complete solutions for your business
Three core service lines with superior quality at optimal cost, run by dedicated teams on standardised processes.
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Customer Care
Call Center Inbound / Outbound
- Inbound call reception and processing
- Outbound telesales and telemarketing
- Multi-channel support (Chat, Email, Zalo)
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Post-loan Customer Care
Supporting customers after disbursement
- Friendly, on-time payment reminders
- Loan and contract enquiries
- Post-disbursement support
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HR Recruitment
HR Outsourcing and Headhunting
- Recruitment Process Outsourcing (RPO)
- Mass labour supply
- Human resources outsourcing
-
Deep expertise
Specialised experience in customer care and human resources.
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Transparent costs
Competitive pricing with no hidden fees.
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Professional team
Well-trained staff, with flexible and rapid replacement when needed.
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Clear reporting
Regular, transparent updates against clearly measurable KPIs.
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24/7 support
Round-the-clock assistance with fast response times.
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Data security
Strict adherence to customer data protection and privacy policies.
Serving diverse industries
Flexible service models: recruitment process outsourcing (RPO), mass labour supply, HR outsourcing, mid and executive headhunting, and onboarding training.
- Finance, banking, insurance
- Retail and e-commerce
- Telecoms and technology
- Real estate
- FMCG and manufacturing
Contact
Let Sunshine Care work alongside you
Get in touch for advice on customer care, post-loan customer care and HR supply that fits your business.
The Sunshine Care team will get back to you with the right solution as soon as possible.
- Hotline
- +84 902 922 011 Ms. Tin
- Address
- 2nd Floor, 282 Chu Van An Street, Binh Thanh Ward, Ho Chi Minh City View map (opens in a new tab)